{"nhtsa_id":10170921,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-02-04","date":"2020-01-17","document_id":"SSM 48443","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2019-2020 Transit Connect vehicles may exhibit an inoperative electrical AC power outlet socket built on or after 28-May-2018. This may be due to a body control module (BCM) software missing a signal to the alternating current to direct current (AC/DC) inverter control module. To correct the condition, reprogram the BCM with the latest level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14A068 and applicable labor operations in Section 03 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10170921-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10170921-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10170921","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"TRANSIT","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ford_transit","2020_ford_transit"]},{"make":"FORD","model":"TRANSIT CONNECT","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ford_transit-connect","2020_ford_transit-connect"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}