{"nhtsa_id":10170748,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-01-27","date":"2019-12-10","document_id":"19TE12 - DCM - D","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)","mfr_system":null,"summary":"Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 1,100 vehicles. Vehicles were moved from Customer Support Program 19TE12 and added to Limited Service Campaign K0P. The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12). The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10170748-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10170748-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10170748","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"4RUNNER","year_from":2013,"year_to":2019,"match":"exact","vehicle_ids":["2013_toyota_4runner","2014_toyota_4runner","2015_toyota_4runner","2016_toyota_4runner","2017_toyota_4runner","2018_toyota_4runner","2019_toyota_4runner"]},{"make":"TOYOTA","model":"LAND CRUISER","year_from":2013,"year_to":2017,"match":"exact","vehicle_ids":["2013_toyota_land-cruiser","2014_toyota_land-cruiser","2015_toyota_land-cruiser","2016_toyota_land-cruiser","2017_toyota_land-cruiser"]},{"make":"TOYOTA","model":"MIRAI","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_toyota_mirai","2017_toyota_mirai"]},{"make":"TOYOTA","model":"PRIUS","year_from":2013,"year_to":2017,"match":"exact","vehicle_ids":["2013_toyota_prius","2014_toyota_prius","2015_toyota_prius","2016_toyota_prius","2017_toyota_prius"]},{"make":"TOYOTA","model":"PRIUS V","year_from":2013,"year_to":2017,"match":"exact","vehicle_ids":["2013_toyota_prius-v","2014_toyota_prius-v","2015_toyota_prius-v","2016_toyota_prius-v","2017_toyota_prius-v"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}