{"nhtsa_id":10170656,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-01-23","date":"2020-01-09","document_id":"02-002-20-3651","mfr_campaign":null,"replaces":null,"component":"SUSPENSION; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10170656-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10170656-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10170656","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"626","year_from":1999,"year_to":2002,"match":"exact","vehicle_ids":["1999_mazda_626","2000_mazda_626","2001_mazda_626","2002_mazda_626"]},{"make":"MAZDA","model":"B-SERIES TRUCK","year_from":1999,"year_to":2009,"match":"base","vehicle_ids":["1999_mazda_b-series","2000_mazda_b-series","2001_mazda_b-series","2002_mazda_b-series","2003_mazda_b-series","2004_mazda_b-series","2005_mazda_b-series","2006_mazda_b-series","2007_mazda_b-series","2008_mazda_b-series","2009_mazda_b-series"]},{"make":"MAZDA","model":"CX-3","year_from":2016,"year_to":2020,"match":"exact","vehicle_ids":["2016_mazda_cx-3","2017_mazda_cx-3","2018_mazda_cx-3","2019_mazda_cx-3","2020_mazda_cx-3"]},{"make":"MAZDA","model":"CX-5","year_from":2013,"year_to":2020,"match":"exact","vehicle_ids":["2013_mazda_cx-5","2014_mazda_cx-5","2015_mazda_cx-5","2016_mazda_cx-5","2017_mazda_cx-5","2018_mazda_cx-5","2019_mazda_cx-5","2020_mazda_cx-5"]},{"make":"MAZDA","model":"CX-7","year_from":2007,"year_to":2012,"match":"exact","vehicle_ids":["2007_mazda_cx-7","2008_mazda_cx-7","2009_mazda_cx-7","2010_mazda_cx-7","2011_mazda_cx-7","2012_mazda_cx-7"]},{"make":"MAZDA","model":"CX-9","year_from":2007,"year_to":2020,"match":"exact","vehicle_ids":["2007_mazda_cx-9","2008_mazda_cx-9","2009_mazda_cx-9","2010_mazda_cx-9","2011_mazda_cx-9","2012_mazda_cx-9","2013_mazda_cx-9","2014_mazda_cx-9","2015_mazda_cx-9","2016_mazda_cx-9","2017_mazda_cx-9","2018_mazda_cx-9","2019_mazda_cx-9","2020_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA2","year_from":2011,"year_to":2014,"match":"exact","vehicle_ids":["2011_mazda_mazda2","2012_mazda_mazda2","2013_mazda_mazda2","2014_mazda_mazda2"]},{"make":"MAZDA","model":"MAZDA3","year_from":2004,"year_to":2020,"match":"exact","vehicle_ids":["2004_mazda_mazda3","2005_mazda_mazda3","2006_mazda_mazda3","2007_mazda_mazda3","2008_mazda_mazda3","2009_mazda_mazda3","2010_mazda_mazda3","2011_mazda_mazda3","2012_mazda_mazda3","2013_mazda_mazda3","2014_mazda_mazda3","2015_mazda_mazda3","2016_mazda_mazda3","2017_mazda_mazda3","2018_mazda_mazda3","2019_mazda_mazda3","2020_mazda_mazda3"]},{"make":"MAZDA","model":"MAZDA5","year_from":2006,"year_to":2015,"match":"exact","vehicle_ids":["2006_mazda_mazda5","2007_mazda_mazda5","2008_mazda_mazda5","2009_mazda_mazda5","2010_mazda_mazda5","2011_mazda_mazda5","2012_mazda_mazda5","2013_mazda_mazda5","2014_mazda_mazda5","2015_mazda_mazda5"]},{"make":"MAZDA","model":"MAZDA6","year_from":2003,"year_to":2020,"match":"exact","vehicle_ids":["2003_mazda_mazda6","2004_mazda_mazda6","2005_mazda_mazda6","2006_mazda_mazda6","2007_mazda_mazda6","2008_mazda_mazda6","2009_mazda_mazda6","2010_mazda_mazda6","2011_mazda_mazda6","2012_mazda_mazda6","2013_mazda_mazda6","2014_mazda_mazda6","2015_mazda_mazda6","2016_mazda_mazda6","2017_mazda_mazda6","2018_mazda_mazda6","2019_mazda_mazda6","2020_mazda_mazda6"]},{"make":"MAZDA","model":"MIATA","year_from":1999,"year_to":2005,"match":null,"vehicle_ids":[]},{"make":"MAZDA","model":"MILLENIA","year_from":1999,"year_to":2002,"match":"exact","vehicle_ids":["1999_mazda_millenia","2000_mazda_millenia","2001_mazda_millenia","2002_mazda_millenia"]},{"make":"MAZDA","model":"MPV","year_from":2000,"year_to":2006,"match":"exact","vehicle_ids":["2000_mazda_mpv","2001_mazda_mpv","2002_mazda_mpv","2003_mazda_mpv","2004_mazda_mpv","2005_mazda_mpv","2006_mazda_mpv"]},{"make":"MAZDA","model":"MX-5","year_from":2006,"year_to":2020,"match":"exact","vehicle_ids":["2006_mazda_mx-5","2007_mazda_mx-5","2008_mazda_mx-5","2009_mazda_mx-5","2010_mazda_mx-5","2011_mazda_mx-5","2012_mazda_mx-5","2013_mazda_mx-5","2014_mazda_mx-5","2015_mazda_mx-5","2016_mazda_mx-5","2017_mazda_mx-5","2018_mazda_mx-5","2019_mazda_mx-5","2020_mazda_mx-5"]},{"make":"MAZDA","model":"PROTEGE","year_from":1999,"year_to":2003,"match":"exact","vehicle_ids":["1999_mazda_protege","2000_mazda_protege","2001_mazda_protege","2002_mazda_protege","2003_mazda_protege"]},{"make":"MAZDA","model":"PROTEGE","year_from":2004,"year_to":2006,"match":null,"vehicle_ids":[]},{"make":"MAZDA","model":"PROTEGE 5","year_from":2002,"year_to":2003,"match":"base","vehicle_ids":["2002_mazda_protege","2003_mazda_protege"]},{"make":"MAZDA","model":"RX-8","year_from":2004,"year_to":2011,"match":"exact","vehicle_ids":["2004_mazda_rx-8","2005_mazda_rx-8","2006_mazda_rx-8","2007_mazda_rx-8","2008_mazda_rx-8","2009_mazda_rx-8","2010_mazda_rx-8","2011_mazda_rx-8"]},{"make":"MAZDA","model":"TRIBUTE","year_from":2001,"year_to":2006,"match":"exact","vehicle_ids":["2001_mazda_tribute","2002_mazda_tribute","2003_mazda_tribute","2004_mazda_tribute","2005_mazda_tribute","2006_mazda_tribute"]},{"make":"MAZDA","model":"TRIBUTE","year_from":2007,"year_to":2007,"match":null,"vehicle_ids":[]},{"make":"MAZDA","model":"TRIBUTE","year_from":2008,"year_to":2011,"match":"exact","vehicle_ids":["2008_mazda_tribute","2009_mazda_tribute","2010_mazda_tribute","2011_mazda_tribute"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}