{"nhtsa_id":10170523,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-01-21","date":"2019-12-04","document_id":"LI82.85-N-069563","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"MBUX multimedia system: Central display goes dark temporarily (Connect5)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10170523-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10170523-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10170523","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"SPRINTER 1500","year_from":2018,"year_to":2018,"match":"base","vehicle_ids":["2018_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 2500","year_from":2007,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SPRINTER 2500","year_from":2010,"year_to":2018,"match":"base","vehicle_ids":["2010_mercedes-benz_sprinter","2011_mercedes-benz_sprinter","2012_mercedes-benz_sprinter","2013_mercedes-benz_sprinter","2014_mercedes-benz_sprinter","2015_mercedes-benz_sprinter","2016_mercedes-benz_sprinter","2017_mercedes-benz_sprinter","2018_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 3500","year_from":2007,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SPRINTER 3500","year_from":2010,"year_to":2018,"match":"base","vehicle_ids":["2010_mercedes-benz_sprinter","2011_mercedes-benz_sprinter","2012_mercedes-benz_sprinter","2013_mercedes-benz_sprinter","2014_mercedes-benz_sprinter","2015_mercedes-benz_sprinter","2016_mercedes-benz_sprinter","2017_mercedes-benz_sprinter","2018_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 4500","year_from":2018,"year_to":2018,"match":"base","vehicle_ids":["2018_mercedes-benz_sprinter"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}