{"nhtsa_id":10170389,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-01-21","date":"2019-12-14","document_id":"08-124-19","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10170389-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10170389-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10170389","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_chrysler_pacifica"]},{"make":"DODGE","model":"DURANGO","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_dodge_durango"]},{"make":"JEEP","model":"CHEROKEE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_jeep_cherokee"]},{"make":"JEEP","model":"GLADIATOR","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_jeep_gladiator"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_jeep_grand-cherokee"]},{"make":"JEEP","model":"WRANGLER","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_jeep_wrangler"]},{"make":"RAM","model":"1500","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ram_1500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}