{"nhtsa_id":10170378,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-01-21","date":"2019-12-04","document_id":"08-120-19","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.31. Customers may experience one or more of the following: Navigation screen freezes after a Voice Recognition (VR) command. Warning chime will not turn off. Radio display black, except application bar. Language setting reverting from customer set language to Italian language. Message displayed ?TomTom® live services unavailable?. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. Uconnect Live feature may not function properly. Radio may reset, turn off and then back on. Audio distortion heard during phone calls and CarPlay®. In addition the following enhancements are included:Bluetooth® improvements. VR improvements. Russian language enhancements.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10170378-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10170378-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10170378","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"WRANGLER","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_jeep_wrangler","2019_jeep_wrangler"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}