{"nhtsa_id":10169994,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-01-09","date":"2019-12-12","document_id":"19N09","mfr_campaign":null,"replaces":null,"component":"STRUCTURE; LATCHES/LOCKS/LINKAGES","mfr_system":null,"summary":"Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169994-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169994-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10169994","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EDGE","year_from":2011,"year_to":2014,"match":"exact","vehicle_ids":["2011_ford_edge","2012_ford_edge","2013_ford_edge","2014_ford_edge"]},{"make":"FORD","model":"EXPLORER","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_ford_explorer","2014_ford_explorer"]},{"make":"FORD","model":"FOCUS ELECTRIC","year_from":2013,"year_to":2014,"match":"base","vehicle_ids":["2013_ford_focus","2014_ford_focus"]},{"make":"LINCOLN","model":"MKT","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_lincoln_mkt","2014_lincoln_mkt"]},{"make":"LINCOLN","model":"MKX","year_from":2011,"year_to":2014,"match":"exact","vehicle_ids":["2011_lincoln_mkx","2012_lincoln_mkx","2013_lincoln_mkx","2014_lincoln_mkx"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}