{"nhtsa_id":10169987,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-01-09","date":"2020-01-02","document_id":"AAMV200102","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Video Message - It concerns the MOST Bus Network Failure Log covered in service bulletin 19-097. The log helps troubleshoot intermittent MOST bus network failures. These are failures with symptoms that can range from complete signal loss and a blank screen to popping from the speakers. Failures are identified as one of these two possible types 1) sudden signal off and 2) critical unlock. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10169987-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10169987-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10169987","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"ODYSSEY","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_honda_odyssey","2019_honda_odyssey","2020_honda_odyssey"]},{"make":"HONDA","model":"PASSPORT","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_honda_passport"]},{"make":"HONDA","model":"PILOT","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_honda_pilot","2020_honda_pilot"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}