{"nhtsa_id":10169983,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-01-09","date":"2019-12-18","document_id":"2056582/2","mfr_campaign":null,"replaces":null,"component":"STRUCTURE","mfr_system":null,"summary":"Condition: Customer statement: Noise complaint from the interior Workshop findings: The noise can be reproduced and clearly assigned to the interior Prior to starting the instructions within this TPI, the Retailer must check and confirm the vehicle is in standard factory condition and has not had any non-approved aftermarket modifications conducted Should any aftermarket modifications be found, the Retailer must make Product Support aware by raising a DISS query to report the details of the modification, you must then await feedback from Product Support before conducting any further work Technical Background It is the retailers responsibility to check and confirm if there are any TPIs which are applicable to the customers complaint/issue if there is an applicable TPI available, apply it and complete a DISS complaint to include Workshop findings only (No repair query required). For correct diagnosis and repair the attached Flowchart must be followed in conjunction with the Measure section of this TPI","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169983-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169983-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10169983","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"ARNAGE","year_from":2003,"year_to":2009,"match":"exact","vehicle_ids":["2003_bentley_arnage","2004_bentley_arnage","2005_bentley_arnage","2006_bentley_arnage","2007_bentley_arnage","2008_bentley_arnage","2009_bentley_arnage"]},{"make":"BENTLEY","model":"ARNAGE LIMOUSINE","year_from":2003,"year_to":2004,"match":"base","vehicle_ids":["2003_bentley_arnage","2004_bentley_arnage"]},{"make":"BENTLEY","model":"ARNAGE LWB","year_from":2003,"year_to":2004,"match":"base","vehicle_ids":["2003_bentley_arnage","2004_bentley_arnage"]},{"make":"BENTLEY","model":"ARNAGE R","year_from":2003,"year_to":2008,"match":"base","vehicle_ids":["2003_bentley_arnage","2004_bentley_arnage","2005_bentley_arnage","2006_bentley_arnage","2007_bentley_arnage","2008_bentley_arnage"]},{"make":"BENTLEY","model":"ARNAGE RL","year_from":2003,"year_to":2008,"match":"base","vehicle_ids":["2003_bentley_arnage","2004_bentley_arnage","2005_bentley_arnage","2006_bentley_arnage","2007_bentley_arnage","2008_bentley_arnage"]},{"make":"BENTLEY","model":"ARNAGE T","year_from":2003,"year_to":2008,"match":"base","vehicle_ids":["2003_bentley_arnage","2004_bentley_arnage","2005_bentley_arnage","2006_bentley_arnage","2007_bentley_arnage","2008_bentley_arnage"]},{"make":"BENTLEY","model":"AZURE","year_from":2003,"year_to":2003,"match":"exact","vehicle_ids":["2003_bentley_azure"]},{"make":"BENTLEY","model":"AZURE","year_from":2006,"year_to":2010,"match":"exact","vehicle_ids":["2006_bentley_azure","2007_bentley_azure","2008_bentley_azure","2009_bentley_azure","2010_bentley_azure"]},{"make":"BENTLEY","model":"BENTAYGA","year_from":2016,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"BENTLEY","model":"BENTAYGA","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bentley_bentayga","2018_bentley_bentayga","2019_bentley_bentayga","2020_bentley_bentayga"]},{"make":"BENTLEY","model":"BROOKLANDS","year_from":2007,"year_to":2008,"match":null,"vehicle_ids":[]},{"make":"BENTLEY","model":"BROOKLANDS","year_from":2009,"year_to":2010,"match":"exact","vehicle_ids":["2009_bentley_brooklands","2010_bentley_brooklands"]},{"make":"BENTLEY","model":"CONTINENTAL","year_from":2003,"year_to":2019,"match":"exact","vehicle_ids":["2003_bentley_continental","2004_bentley_continental","2005_bentley_continental","2006_bentley_continental","2007_bentley_continental","2008_bentley_continental","2009_bentley_continental","2010_bentley_continental","2011_bentley_continental","2012_bentley_continental","2013_bentley_continental","2014_bentley_continental","2015_bentley_continental","2016_bentley_continental","2017_bentley_continental","2018_bentley_continental","2019_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL 2 DOOR","year_from":2007,"year_to":2009,"match":"base","vehicle_ids":["2007_bentley_continental","2008_bentley_continental","2009_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL 4 DOOR","year_from":2007,"year_to":2009,"match":"base","vehicle_ids":["2007_bentley_continental","2008_bentley_continental","2009_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL CABRIO","year_from":2007,"year_to":2010,"match":"base","vehicle_ids":["2007_bentley_continental","2008_bentley_continental","2009_bentley_continental","2010_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL CONVERTIBLE","year_from":2007,"year_to":2018,"match":"base","vehicle_ids":["2007_bentley_continental","2008_bentley_continental","2009_bentley_continental","2010_bentley_continental","2011_bentley_continental","2012_bentley_continental","2013_bentley_continental","2014_bentley_continental","2015_bentley_continental","2016_bentley_continental","2017_bentley_continental","2018_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL FLYING SPUR","year_from":2004,"year_to":2018,"match":"base","vehicle_ids":["2004_bentley_continental","2005_bentley_continental","2006_bentley_continental","2007_bentley_continental","2008_bentley_continental","2009_bentley_continental","2010_bentley_continental","2011_bentley_continental","2012_bentley_continental","2013_bentley_continental","2014_bentley_continental","2015_bentley_continental","2016_bentley_continental","2017_bentley_continental","2018_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL FS SPEED","year_from":2009,"year_to":2009,"match":"base","vehicle_ids":["2009_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL GT","year_from":2004,"year_to":2021,"match":"base","vehicle_ids":["2004_bentley_continental","2005_bentley_continental","2006_bentley_continental","2007_bentley_continental","2008_bentley_continental","2009_bentley_continental","2010_bentley_continental","2011_bentley_continental","2012_bentley_continental","2013_bentley_continental","2014_bentley_continental","2015_bentley_continental","2016_bentley_continental","2017_bentley_continental","2018_bentley_continental","2019_bentley_continental","2020_bentley_continental","2021_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL GT 2 DOOR","year_from":2007,"year_to":2007,"match":"base","vehicle_ids":["2007_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL GT 4 DOOR","year_from":2007,"year_to":2007,"match":"base","vehicle_ids":["2007_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL GT CABRIO","year_from":2004,"year_to":2017,"match":"base","vehicle_ids":["2004_bentley_continental","2005_bentley_continental","2006_bentley_continental","2007_bentley_continental","2008_bentley_continental","2009_bentley_continental","2010_bentley_continental","2011_bentley_continental","2012_bentley_continental","2013_bentley_continental","2014_bentley_continental","2015_bentley_continental","2016_bentley_continental","2017_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL GT CABRIO","year_from":2019,"year_to":2021,"match":"base","vehicle_ids":["2019_bentley_continental","2020_bentley_continental","2021_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL GT SPEED","year_from":2004,"year_to":2008,"match":"base","vehicle_ids":["2004_bentley_continental","2005_bentley_continental","2006_bentley_continental","2007_bentley_continental","2008_bentley_continental"]},{"make":"BENTLEY","model":"FLYING SPUR","year_from":2005,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"BENTLEY","model":"FLYING SPUR","year_from":2014,"year_to":2019,"match":"exact","vehicle_ids":["2014_bentley_flying-spur","2015_bentley_flying-spur","2016_bentley_flying-spur","2017_bentley_flying-spur","2018_bentley_flying-spur","2019_bentley_flying-spur"]},{"make":"BENTLEY","model":"MULSANNE","year_from":2011,"year_to":2020,"match":"exact","vehicle_ids":["2011_bentley_mulsanne","2012_bentley_mulsanne","2013_bentley_mulsanne","2014_bentley_mulsanne","2015_bentley_mulsanne","2016_bentley_mulsanne","2017_bentley_mulsanne","2018_bentley_mulsanne","2019_bentley_mulsanne","2020_bentley_mulsanne"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}