{"nhtsa_id":10169933,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-01-08","date":"2019-12-19","document_id":"M1502","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"SERVICE BULLETIN M1502: 2020 LIVEWIRE INITIAL CARE. PURPOSE: Revision. The purpose of this program is to monitor Harley-Davidson quality delivered to our customers. Harley-Davidson Technical Service is providing an initial care program for LiveWire™ vehicles. Harley-Davidson is asking dealers to provide information on the parts listed in M1502 to Harley-Davidson Technical Service within 24 h of a customer concern. The goal is to provide a rapid resolution that will enable us to have the customer back on the road within 72 h. Updated Initial Care Duration from September 27, 2019 through December 31, 2019.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169933-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169933-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10169933","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HARLEY-DAVIDSON/LIVEWIRE","model":"ELW (LIVEWIRE)","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}