{"nhtsa_id":10169372,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-16","date":"2019-11-07","document_id":"19-GI-008H","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"This bulletin provides information on the Launch Quality Monitoring Process (LQMP) for the 2020MY Hyundai Sonata. After a new vehicle launch, Hyundai uses the LQMP to monitor all customer and dealer activities at a minimum of 100 days. The Sonata LQMP helps improve model vehicle quality, and allows Hyundai to proactively respond to the Voice of the Customer (VOC).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169372-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169372-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10169372","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HYUNDAI","model":"SONATA","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_hyundai_sonata"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}