{"nhtsa_id":10169369,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-16","date":"2019-11-25","document_id":"PIE0550","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION","mfr_system":null,"summary":"This engineering information (EI) bulletin is requesting information from the field on conditions of Rear Vision Back Up Camera Image Goes Blank, Distorted, Grainy, Lines, Flickering or Service Message on CUE Screen. Eng is attempting to root cause condition and validate a field fix.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169369-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169369-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10169369","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ATS","year_from":2016,"year_to":2019,"match":"exact","vehicle_ids":["2016_cadillac_ats","2017_cadillac_ats","2018_cadillac_ats","2019_cadillac_ats"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}