{"nhtsa_id":10169335,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-16","date":"2019-11-04","document_id":"19NA249","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"This technical bulletin provides repair information to correct a customer concern of Radio Favorites Grayed Out or Unavailable At Times.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169335-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169335-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10169335","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"REGAL","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_buick_regal","2019_buick_regal","2020_buick_regal"]},{"make":"CADILLAC","model":"ATS","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_cadillac_ats","2019_cadillac_ats"]},{"make":"CADILLAC","model":"CTS","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_cadillac_cts","2019_cadillac_cts"]},{"make":"CADILLAC","model":"XTS","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_cadillac_xts","2019_cadillac_xts"]},{"make":"GMC","model":"TERRAIN","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_gmc_terrain"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}