{"nhtsa_id":10169241,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-16","date":"2019-11-09","document_id":"21-041-19","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; POWER TRAIN","mfr_system":null,"summary":"Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice:A harsh 2-1 shift. Hesitation in up-shifts and/or down-shifts. Shudder and/or clunk when shifting into gear. The following software enhancements are available:2-1 coast down-shift improvements. 1-2/2-3/3-4/4-5/5-6 shift improvements.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169241-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169241-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10169241","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"3500","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ram_3500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}