{"nhtsa_id":10169151,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-16","date":"2019-11-13","document_id":"9004167","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"A/C LINES RAM HD/CC. For AC Refrigerant Low pressure, AC blows warm, Not Cold, not cold enough, there is an investigation for a low charge on the HVAC diagnosis. Please when you detected an issue related with the R134a or 1234YF as a possible leaks, AC blows warm or not cold, prior to replacement or reload refrigerant, contact Juan Carlos Mendez at +52 1 55 1339-0508 (Mexico phone number) or by email: Juan Mendez at juan.mendez1@fcagroup.com Elsy Valencia at elsy.valencia@fcagroup.com Manuel Cruz at manuel.cruz@external.fcagroup.com, to receive more information. In case of suspected loss of refrigerant, A/C system should be thoroughly inspected for evidence of leaks using black light. The system contains fluorescent die which should assist in determining a leak location and mark it. If there is an indication of any leak on the ports/caps, do not remove the ports, consider replacing the complete AC line and return it to FCA for analysis. If there is an indication of any leak on the seal washer, do not remove the washer, consider replacing the complete AC line and return it to FCA for analysis. If no response in 15 minutes, proceed with repair.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169151-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169151-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10169151","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"2500","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ram_2500"]},{"make":"RAM","model":"3500","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ram_3500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}