{"nhtsa_id":10169148,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-16","date":"2019-11-13","document_id":"9004165","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; BACK OVER PREVENTION; VISIBILITY; EQUIPMENT","mfr_system":null,"summary":"WINDSHIELD For concern of rear view mirror loose or fell off, inspect mirror button. If the mirror button detatched from the winshield, please follow the normal repair process and take pictures of the button and the winshield trademark and email to: Diego Estrada - diego.estrada@fcagroup.com to send the mirror button to the engineering team for analysis If you happen to replace the windshield please send it to him as well. If further information is needed, please contact Diego Estrada at (248) 494-2651 If no response in 15 minutes, proceed with repair.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169148-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169148-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10169148","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"2500","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ram_2500"]},{"make":"RAM","model":"3500","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ram_3500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}