{"nhtsa_id":10169072,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-11","date":"2019-12-03","document_id":"BBMV191202","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Video Message - It concerns two HFL-related issues that Tech Line has been getting calls on and how applying five-step troubleshooting can help get them fixed. The two HFL-related issues are clients' phones won't connect to Apple CarPlay or Android Auto and clients can't answer incoming calls. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169072-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169072-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10169072","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"ACURA","model":"ILX","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_acura_ilx"]},{"make":"ACURA","model":"MDX","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_acura_mdx"]},{"make":"ACURA","model":"RDX","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_acura_rdx"]},{"make":"ACURA","model":"TLX","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_acura_tlx"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}