{"nhtsa_id":10169059,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-10","date":"2019-12-04","document_id":"AAMV191201","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Video Message - It concerns three HFL-related issues that Tech Line has been getting calls on and how applying five-step troubleshotting can help get them fixed. The three HFL-related issues are customers can't make voice calls using contact name, customers' phones won't connect to Apple CarPlay or Android Auto, and customers can't answer incoming calls. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169059-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10169059-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10169059","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"ACCORD","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_honda_accord"]},{"make":"HONDA","model":"CIVIC","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_honda_civic"]},{"make":"HONDA","model":"PILOT","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_honda_pilot"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}