{"nhtsa_id":10168823,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-05","date":"2019-11-14","document_id":"19B28","mfr_campaign":null,"replaces":null,"component":"SERVICE BRAKES, HYDRAULIC","mfr_system":null,"summary":"NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Customer Satisfaction Program 19B28 Certain 2020 Model Year Explorer ST Vehicles - Shipped w/o Performance Brake Package","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168823-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168823-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10168823","components":[{"id":"brakes","name":"Brakes","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_explorer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}