{"nhtsa_id":10168797,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-05","date":"2019-11-20","document_id":"SSM 48336","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"Some 2019 F150, Ranger, Continental, Edge, Nautilus, Mustang, Fusion or MKZ may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. No repairs should be made to attempt to correct this condition. Engineering is currently investigating the concern. Monitor Oasis for updates.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168797-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168797-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10168797","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EDGE","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ford_edge"]},{"make":"FORD","model":"F-150","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ford_f-150"]},{"make":"FORD","model":"FUSION","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ford_fusion"]},{"make":"FORD","model":"MUSTANG","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ford_mustang"]},{"make":"FORD","model":"RANGER","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ford_ranger"]},{"make":"LINCOLN","model":"CONTINENTAL","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_lincoln_continental"]},{"make":"LINCOLN","model":"MKX","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"LINCOLN","model":"MKZ","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_lincoln_mkz"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_lincoln_nautilus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}