{"nhtsa_id":10168796,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-05","date":"2019-11-20","document_id":"SSM 48335","mfr_campaign":null,"replaces":null,"component":"TRAILER HITCHES; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2017-2019 Escape vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. To correct this condition, reprogram the trailer module (TRM) using the appropriate Ford diagnostic scan tool. For claiming use causal part (19H332) and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168796-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168796-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10168796","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"trailer-hitch","name":"Trailer hitch","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_ford_escape","2018_ford_escape","2019_ford_escape"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}