{"nhtsa_id":10168784,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-05","date":"2019-12-04","document_id":"SBA0291_Velvac","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"The purpose of the service bulletin is to inform all REV dealers about a service bulletin released by Velvac on November 1, 2019, regarding a manual software update needed for certain Velvac Video Data Server* (VDS) units. A list of Velvac VDS serial numbers in need of the manual update appears on Page 2 of this bulletin. CONDITION: On November 3rd, 2019 the Global Positioning System (GPS) stopped reporting the correct time on the Net Hub connected to the Road-iQ* system. This will prevent the system from receiving and allowing software updates to be downloaded automatically. * This system is set up for Blind Spot Detection. It is installed as standard equipment on model year 2020 Class A diesel products and as an option on 2020 gas products. CORRECTION: The information from Velvac may be used to arrange a manual software update. It will be necessary to contact Velvac to obtain an operating system fi le via email. Also required is a laptop computer with Wi-Fi capability and the serial number of the Road-iQ Video Data Server. Please refer to the attached Velvac Service Bulletin for further details.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168784-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168784-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10168784","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"AMERICAN COACH","model":"AMERICAN DREAM","year_from":2016,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"AMERICAN COACH","model":"AMERICAN DREAM","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"FLEETWOOD","model":"DISCOVERY","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"FLEETWOOD","model":"PACE ARROW","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"HOLIDAY RAMBLER","model":"ENDEAVOR","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"HOLIDAY RAMBLER","model":"NAVIGATOR","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}