{"nhtsa_id":10168762,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-04","date":"2019-11-21","document_id":"TSB 19-2345","mfr_campaign":null,"replaces":null,"component":"STRUCTURE","mfr_system":null,"summary":"Some 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles may exhibit a water leak on the right front floor during or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct condensation away from the seal.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168762-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168762-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10168762","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_ford_expedition","2019_ford_expedition","2020_ford_expedition"]},{"make":"FORD","model":"F-150","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_ford_f-150","2019_ford_f-150","2020_ford_f-150"]},{"make":"FORD","model":"F-250 SD","year_from":2018,"year_to":2020,"match":"base","vehicle_ids":["2018_ford_f-250","2019_ford_f-250","2020_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2018,"year_to":2020,"match":"base","vehicle_ids":["2018_ford_f-350","2019_ford_f-350","2020_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2018,"year_to":2020,"match":"base","vehicle_ids":["2018_ford_f-450","2019_ford_f-450","2020_ford_f-450"]},{"make":"FORD","model":"F-550 SD","year_from":2018,"year_to":2020,"match":"base","vehicle_ids":["2018_ford_f-550","2019_ford_f-550","2020_ford_f-550"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_lincoln_navigator","2019_lincoln_navigator","2020_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}