{"nhtsa_id":10168571,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-03","date":"2019-11-18","document_id":"15-231-18R","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168571-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168571-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10168571","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"SUBARU","model":"ASCENT","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_subaru_ascent","2020_subaru_ascent"]},{"make":"SUBARU","model":"BRZ","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_subaru_brz","2019_subaru_brz","2020_subaru_brz"]},{"make":"SUBARU","model":"CROSSTREK","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_subaru_crosstrek","2019_subaru_crosstrek","2020_subaru_crosstrek"]},{"make":"SUBARU","model":"FORESTER","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_subaru_forester","2020_subaru_forester"]},{"make":"SUBARU","model":"IMPREZA","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_subaru_impreza","2018_subaru_impreza","2019_subaru_impreza","2020_subaru_impreza"]},{"make":"SUBARU","model":"LEGACY","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_subaru_legacy","2019_subaru_legacy"]},{"make":"SUBARU","model":"OUTBACK","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_subaru_outback","2019_subaru_outback"]},{"make":"SUBARU","model":"WRX","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_subaru_wrx","2020_subaru_wrx"]},{"make":"SUBARU","model":"WRX STI","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_subaru_wrx","2020_subaru_wrx"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}