{"nhtsa_id":10168565,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-03","date":"2019-11-18","document_id":"15-227-18R","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system’s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168565-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168565-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10168565","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"SUBARU","model":"ASCENT","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_subaru_ascent","2020_subaru_ascent"]},{"make":"SUBARU","model":"BRZ","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_subaru_brz","2019_subaru_brz","2020_subaru_brz"]},{"make":"SUBARU","model":"CROSSTREK","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_subaru_crosstrek","2019_subaru_crosstrek","2020_subaru_crosstrek"]},{"make":"SUBARU","model":"FORESTER","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_subaru_forester","2020_subaru_forester"]},{"make":"SUBARU","model":"IMPREZA","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_subaru_impreza","2018_subaru_impreza","2019_subaru_impreza","2020_subaru_impreza"]},{"make":"SUBARU","model":"LEGACY","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_subaru_legacy","2019_subaru_legacy"]},{"make":"SUBARU","model":"OUTBACK","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_subaru_outback","2019_subaru_outback"]},{"make":"SUBARU","model":"WRX","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_subaru_wrx","2020_subaru_wrx"]},{"make":"SUBARU","model":"WRX STI","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_subaru_wrx","2020_subaru_wrx"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}