{"nhtsa_id":10168564,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-09","date":"2019-11-04","document_id":"CS9991_OWNR","mfr_campaign":null,"replaces":null,"component":"VISIBILITY","mfr_system":null,"summary":"Letter to Kia Telluride owners advising them that as part of our ongoing monitoring of Telluride performance, we have identified that in some instances, customers have reported windshield chipping followed by extensive cracking within a short period of time, thereby preventing repair of the chip. The Telluride vehicle's 2020 warranty specifically excludes coverage for broken, chipped, scratched or damaged window glass due to outside influence. However, as a valued customer, Kia would like to provide repair support should you encounter the issue described above.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168564-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168564-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10168564","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"TELLURIDE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_kia_telluride"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}