{"nhtsa_id":10168395,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-02","date":"2019-10-30","document_id":"9004075","mfr_campaign":null,"replaces":null,"component":"ENGINE AND ENGINE COOLING","mfr_system":null,"summary":"CORE, Heater For a blocked heater core diagnosis, please collect a sample of 10-12 oz. of coolant (antifreeze) prior to replacement and contact Pedro Ruas at (248) 622-8109 or email Juan Mendez at juan.mendez1@fcagroup.com for FasTrak return of parts and collant sample to FCA for analysis. If no response in 15 minutes, proceed with repair.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168395-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168395-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10168395","components":[{"id":"engine","name":"Engine","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"JOURNEY","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_dodge_journey","2019_dodge_journey"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}