{"nhtsa_id":10168391,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-02","date":"2019-10-23","document_id":"9004155","mfr_campaign":null,"replaces":null,"component":"SEATS","mfr_system":null,"summary":"ARMREST, Front Seat For concern of front seat armrest cannot be adjusted to different positions by pressing on the button and/or is not retaining desired position on 2020 RU, please contact Christian Sanchez at (248) 550-4933 or christian.sanchez@fcagroup.com If no response in 15 minutes, proceed with repair.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168391-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168391-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10168391","components":[{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_chrysler_pacifica"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}