{"nhtsa_id":10168385,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-02","date":"2019-10-16","document_id":"9004151","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; STRUCTURE","mfr_system":null,"summary":"MODULE, Body Controller Prior to replacing any Body Control Module (BCM), please call Craig Cowing at (248) 309-7956 for root cause assistance. If no response in 15 minutes, proceed with repair.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168385-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168385-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10168385","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"PROMASTER","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"PROMASTER CITY","year_from":2015,"year_to":2019,"match":"exact","vehicle_ids":["2015_ram_promaster-city","2016_ram_promaster-city","2017_ram_promaster-city","2018_ram_promaster-city","2019_ram_promaster-city"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}