{"nhtsa_id":10168380,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-12-02","date":"2019-10-11","document_id":"9004148","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Speaker, Front Door For a buzz squeak rattle (BSR) concern coming from the speaker area that cannot be recreated, the fastener in the armrest pull cup may not be fully torqued. This fastener, if under torqued, causes the washer to spin and rattle. Please ensure this fastener is secured and washer is not spinning prior to speaker replacement.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168380-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168380-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10168380","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"DURANGO","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_dodge_durango","2019_dodge_durango"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_jeep_grand-cherokee","2019_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}