{"nhtsa_id":10168118,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-11-21","date":"2019-11-20","document_id":"SA-049-19","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: • MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE • CANNOT COMMUNICATE WITH VEHICLE • ERROR MESSAGE INSTALLED ON ANDROID DEVICES • COMMUNICATION ERRORS • MMS CHECK MODE - Use to verify system operation (see below).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168118-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168118-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10168118","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"engine","name":"Engine","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-3","year_from":2016,"year_to":2020,"match":"exact","vehicle_ids":["2016_mazda_cx-3","2017_mazda_cx-3","2018_mazda_cx-3","2019_mazda_cx-3","2020_mazda_cx-3"]},{"make":"MAZDA","model":"CX-5","year_from":2016,"year_to":2020,"match":"exact","vehicle_ids":["2016_mazda_cx-5","2017_mazda_cx-5","2018_mazda_cx-5","2019_mazda_cx-5","2020_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2016,"year_to":2020,"match":"exact","vehicle_ids":["2016_mazda_cx-9","2017_mazda_cx-9","2018_mazda_cx-9","2019_mazda_cx-9","2020_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA3","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_mazda_mazda3","2017_mazda_mazda3","2018_mazda_mazda3"]},{"make":"MAZDA","model":"MAZDA6","year_from":2016,"year_to":2020,"match":"exact","vehicle_ids":["2016_mazda_mazda6","2017_mazda_mazda6","2018_mazda_mazda6","2019_mazda_mazda6","2020_mazda_mazda6"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}