{"nhtsa_id":10168099,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-11-21","date":"2019-11-14","document_id":"01-018-19-3642","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING","mfr_system":null,"summary":"Some vehicles that have a drained battery recovered may exhibit that the engine will not start and the ignition switch will not turn off. The following DTC's may also be stored: • U3000:49 - BCM internal malfunction • B10E7:12 - IG1 relay circuit malfunction • P0615:11 - Starter relay circuit malfunction. This concern most likely occurs on vehicles in a show room with frequent door operation and poor battery maintenance. For proper battery maintenance of show room vehicles, refer to SA-043/19.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168099-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10168099-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10168099","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"engine","name":"Engine","parent":null}],"codes":["B10E7","P0615","U3000"],"topics":[],"vehicles":[{"make":"MAZDA","model":"MAZDA3","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}