{"nhtsa_id":10167884,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-11-18","date":"2017-02-09","document_id":"SMB00-339-2017-0","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"This is a Service Manager Bulletin: This program will now provide Volvo retailers additional latitude, to proactively address non-warranty customer concerns in an expeditious manner. The ownership experience should never be compromised due to a customer inconvenience. In an effort to help support an enhanced customer ownership experience, Volvo retailers will now have the ability to self-authorize goodwill claims (1 time only per VIN) for the customers of the new MY2017 S90/V90 & V90CC.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10167884-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10167884-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10167884","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLVO","model":"S90","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_volvo_s90"]},{"make":"VOLVO","model":"V90","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_volvo_v90"]},{"make":"VOLVO","model":"V90CC","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_volvo_v90cc"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}