{"nhtsa_id":10167827,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-11-18","date":"2016-12-02","document_id":"SMB17-2017-2016-","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"This is a Service Manager Bulletin: This bulletin contains information on the following steps which make up the Retail Car Delivery Process. ? Vehicle inspection procedure (Truck Delivery) ? Pre-Delivery Service (PDS) ? Vehicle in stock maintenance ? Vehicle Delivery (Customer Delivery) New car delivery is a crucial step in the Retail Car Delivery Process. At this point the buying experience turns into a long-term relationship. It is the retailer?s responsibility to ensure that the car and the experience are as enjoyable and informative as possible.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10167827-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10167827-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10167827","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLVO","model":"S90","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_volvo_s90"]},{"make":"VOLVO","model":"XC90","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_volvo_xc90"]},{"make":"VOLVO","model":"XC90H","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_volvo_xc90"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}