{"nhtsa_id":10167820,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-11-18","date":"2016-12-10","document_id":"TJ32204.1.1-2016","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"This is a Technical Journal: P-SIM = Personal Subscriber Identity Module When using the in-car modem and P-SIM connection, the following symptoms may appear: 1 - In car apps such as TuneIn and Pandora connect to the service but say \"Connecting...\" when trying to play music. 2 - When a device is connected to the vehicle's WiFi hotspot, it will redirect to an AT&T website such as the one in the attachment Wifi Connection Message.jpg The above symptoms are due to the data plan for the P-SIM expiring. There is no fault with the vehicle. Should a customer present one of the above complaints, please direct them to the support site for instructions on how to renew the data plan for the P-SIM.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10167820-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10167820-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10167820","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLVO","model":"S60","year_from":2015,"year_to":2017,"match":"exact","vehicle_ids":["2015_volvo_s60","2016_volvo_s60","2017_volvo_s60"]},{"make":"VOLVO","model":"S60CC","year_from":2016,"year_to":2017,"match":"base","vehicle_ids":["2016_volvo_s60","2017_volvo_s60"]},{"make":"VOLVO","model":"S60I","year_from":2016,"year_to":2017,"match":"base","vehicle_ids":["2016_volvo_s60","2017_volvo_s60"]},{"make":"VOLVO","model":"S80","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_volvo_s80","2016_volvo_s80"]},{"make":"VOLVO","model":"S90","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_volvo_s90"]},{"make":"VOLVO","model":"V60","year_from":2015,"year_to":2017,"match":"exact","vehicle_ids":["2015_volvo_v60","2016_volvo_v60","2017_volvo_v60"]},{"make":"VOLVO","model":"V60CC","year_from":2015,"year_to":2017,"match":"exact","vehicle_ids":["2015_volvo_v60cc","2016_volvo_v60cc","2017_volvo_v60cc"]},{"make":"VOLVO","model":"XC60","year_from":2015,"year_to":2017,"match":"exact","vehicle_ids":["2015_volvo_xc60","2016_volvo_xc60","2017_volvo_xc60"]},{"make":"VOLVO","model":"XC70","year_from":2015,"year_to":2016,"match":"exact","vehicle_ids":["2015_volvo_xc70","2016_volvo_xc70"]},{"make":"VOLVO","model":"XC90","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_volvo_xc90","2017_volvo_xc90"]},{"make":"VOLVO","model":"XC90H","year_from":2016,"year_to":2017,"match":"base","vehicle_ids":["2016_volvo_xc90","2017_volvo_xc90"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}