{"nhtsa_id":10167798,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-11-18","date":"2019-10-18","document_id":"TSB-19-34-004","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SUSPENSION:REAR:SHOCK ABSORBER","mfr_system":null,"summary":"This is a Technical Service Bulletin that was sent to dealers, to provide instructions for handling customer complaint of abnormal noise from the rear shock absorber.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10167798-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10167798-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10167798","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null},{"id":"suspension","name":"Suspension","parent":null},{"id":"shock-strut","name":"Shocks and struts","parent":"suspension"}],"codes":[],"topics":[],"vehicles":[{"make":"MITSUBISHI","model":"OUTLANDER","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_mitsubishi_outlander","2015_mitsubishi_outlander","2016_mitsubishi_outlander"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}