{"nhtsa_id":10167546,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-11-12","date":"2013-07-30","document_id":"LI27.20-P-055758","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be \"poor acceleration\" e.g. due to engine intervention. This can affect all NAT2FE+ (7G-TRONIC PLUS) vehicles with engines OM651, OM642LS and M278 in the production period from 04/2011 to 02/2012 and with more than 10,000 km. The two fault codes can also occur in combination with rpm sensor faults (see also GI27.50-P-035556). The rpm sensor fault is not connected with this complaint.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10167546-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10167546-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10167546","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES BENZ","model":"C180","year_from":2013,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C190","year_from":2014,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C300","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C350","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C36 AMG","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C43 AMG","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C63","year_from":2008,"year_to":2010,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"C63 AMG","year_from":2009,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"CL550","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"CL600","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"CL63","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"CL65","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"CLS218","year_from":2014,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"CLS500","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"CLS55","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"CLS550","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"E","year_from":2012,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"GL166","year_from":2011,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"GL320","year_from":2005,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"GL450","year_from":2005,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"GL550","year_from":2005,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"S217","year_from":2016,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"S222","year_from":2016,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"SL231","year_from":2013,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES BENZ","model":"SLK250","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C63","year_from":2010,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLS63","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLS63","year_from":2011,"year_to":2011,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG E63S","year_from":2013,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE43","year_from":2017,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE43","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE63","year_from":2016,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE63","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE63S","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG ML63","year_from":2012,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG S63","year_from":2014,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG S63 4MATIC","year_from":2015,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG S65","year_from":2015,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG SL63","year_from":2016,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG SL63","year_from":2018,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG SL65","year_from":2018,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG SLK55","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG SLK55","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C176","year_from":2011,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C180","year_from":2011,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C204","year_from":2011,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C204.9","year_from":2011,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C250","year_from":2012,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C300","year_from":2010,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C350","year_from":2010,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"C63","year_from":2011,"year_to":2011,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CL550","year_from":2010,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CL600","year_from":2010,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CL63","year_from":2010,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CL65","year_from":2010,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLS","year_from":2012,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLS300","year_from":2011,"year_to":2011,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLS550","year_from":2011,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLS63","year_from":2012,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"CLS63S","year_from":2014,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E207","year_from":2011,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E212","year_from":2011,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E213","year_from":2016,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E250","year_from":2014,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E300","year_from":2016,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E330","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E350","year_from":2010,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E400","year_from":2015,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E400 HYBRID","year_from":2013,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E550","year_from":2010,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E63","year_from":2010,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GL320","year_from":2010,"year_to":2011,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GL350","year_from":2010,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GL450","year_from":2010,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GL550","year_from":2010,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 550 E","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE350","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE400","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE450","year_from":2016,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE550","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE550E","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE63S","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"ML250","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"ML350","year_from":2012,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"ML400","year_from":2013,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"ML500","year_from":2012,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"ML550","year_from":2012,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 450","year_from":2018,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 550","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S550","year_from":2014,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S550E","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S560","year_from":2018,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S600","year_from":2015,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S63","year_from":2014,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S65 AMG","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SL 450","year_from":2018,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SL 550","year_from":2018,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SL231","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SL400","year_from":2015,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SL550","year_from":2013,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SL63","year_from":2013,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SL63","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SL65","year_from":2013,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SLK 350","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SLK172","year_from":2013,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SLK250","year_from":2014,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SLK300","year_from":2015,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SLK350","year_from":2013,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SLK55","year_from":2014,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SLK55 AMG","year_from":2016,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"SLS","year_from":2013,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENz","model":"SLK250","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}