{"nhtsa_id":10167407,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-11-08","date":"2019-10-18","document_id":"P9333 Q50 - SOS","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"SOS Switch Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is conducting a Voluntary Service Campaign to remove a non-functional SOS switch plate in the map lamp in certain 2019 model year Q50 vehicles. The subject units are not equipped with telematics, but were inadvertently built with a non-functioning SOS switch. In an effort to minimize client inconvenience, retailers will remove the non-functioning SOS switch. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History – Open Campaign I.D. P9333 • - New vehicles in retailer inventory can also be identified through the attached VIN list or by using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). • - Refer to IPSB 15-286 for additional information 2. Retailers are requested to repair any affected vehicles in retailer new or pre-owned inventory to ensure client satisfaction. 3. Retailers should use ITB19-031 to correct any vehicles subject to this campaign. 4. Once repaired, retailers should submit the claim, using the claims coding provided, and release the vehicle.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10167407-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10167407-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10167407","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"Q50","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_infiniti_q50"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}