{"nhtsa_id":10167304,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-11-06","date":"2019-10-11","document_id":"19B24","mfr_campaign":null,"replaces":null,"component":"ENGINE AND ENGINE COOLING","mfr_system":null,"summary":"NEW VEHICLE DELIVERY HOLD - Customer Satisfaction Program 19B24 Certain 2019 Model Year Ranger and 2020 Model Year Explorer Vehicles with 2.3L EcoBoost Engines Balance Shaft and Oil Pump Assembly Inspection","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10167304-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10167304-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10167304","components":[{"id":"engine","name":"Engine","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_explorer"]},{"make":"FORD","model":"RANGER","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ford_ranger"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}