{"nhtsa_id":10167298,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-11-07","date":"2019-10-30","document_id":"TSBELE190","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"TECHNICAL SERVICE BULLETIN TSBELE190: SERVICE ACTION: AVN 5 WIDE SOFTWARE UPDATE VOICE RECOGNITION ISSUE (SA405) - This bulletin provides the procedure for updating the AVN 5 WIDE software on some 2020MY Telluride (ON) produced from January 9, 2019 through September 16, 2019 and Soul (SK3) vehicles produced from November 22, 2018 through September 19, 2019, which may experience inoperative voice recognition when setting a destination","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10167298-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10167298-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10167298","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"SOUL","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_kia_soul"]},{"make":"KIA","model":"TELLURIDE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_kia_telluride"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}