{"nhtsa_id":10167284,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-11-07","date":"2019-10-08","document_id":"ITB19-029","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"TELEMATICS (IVC) SERVICE INFORMATION See ITB12-011 for models built before those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti InTouch Services™ the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. • - A table has been provided on the next page that lists the model and year-specific steps required to successfully configure a TCU after it has been replaced. • - A check OFF sheet has been provided on page 13 to print and check off steps as they are performed. Please staple the completed Check OFF Sheet to the repair order.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10167284-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10167284-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10167284","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"Q50","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_infiniti_q50"]},{"make":"INFINITI","model":"Q60","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_infiniti_q60"]},{"make":"INFINITI","model":"QX50","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_infiniti_qx50"]},{"make":"INFINITI","model":"QX80","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_infiniti_qx80"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}