{"nhtsa_id":10167224,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-11-05","date":"2019-10-03","document_id":"SSM 48238","mfr_campaign":null,"replaces":null,"component":"ENGINE AND ENGINE COOLING","mfr_system":null,"summary":"Some 2010-2012 Fusion hybrid electric vehicle (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation. Do not attempt repairs at this time. Engineering is investigating, monitor OASIS for updates.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10167224-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10167224-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10167224","components":[{"id":"engine","name":"Engine","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"FUSION HYBRID","year_from":2010,"year_to":2012,"match":"base","vehicle_ids":["2010_ford_fusion","2011_ford_fusion","2012_ford_fusion"]},{"make":"LINCOLN","model":"MKZ HYBRID","year_from":2011,"year_to":2012,"match":"base","vehicle_ids":["2011_lincoln_mkz","2012_lincoln_mkz"]},{"make":"MERCURY","model":"MILAN HYBRID","year_from":2010,"year_to":2010,"match":"base","vehicle_ids":["2010_mercury_milan"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}