{"nhtsa_id":10166854,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-11-01","date":"2019-10-09","document_id":"SSPB6a","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"On certain 2014-2016 Mazda3 vehicles, the Mazda Connect touch screen in the center display may not accept touch commands properly or may operate by itself (ghost touch). The ITO (Indium Tin Oxide) film of touch screen may be corroded due to moisture, which may adhere on the lens of touch screen during the cleaning process at the plant. The corrosion may allow the electrostatic capacity to vary without any input, causing the malfunction of touch screen.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10166854-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10166854-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10166854","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"MAZDA3","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_mazda_mazda3","2015_mazda_mazda3","2016_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}