{"nhtsa_id":10166552,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-10-28","date":"2019-08-28","document_id":"9004125","mfr_campaign":null,"replaces":null,"component":"STRUCTURE; VISIBILITY","mfr_system":null,"summary":"GLASS, Backlite, Sliding, Assembly Before replacing this part, please call Lori Millen at (248) 379-1888. If no response in 15 minutes, proceed with repair. Please wrap back glass frame assembly in replacement part packing material to prevent twisting during shipping and return assembly to FCA Quality Engineering Center for analysis. If any questions, contact Lori Millen at (248) 379-1888.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10166552-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10166552-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10166552","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_ram_1500","2018_ram_1500","2019_ram_1500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}