{"nhtsa_id":10166544,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-10-28","date":"2019-08-21","document_id":"9001934","mfr_campaign":null,"replaces":null,"component":"STRUCTURE; STRUCTURE:BODY:HATCHBACK/LIFTGATE","mfr_system":null,"summary":"LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10166544-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10166544-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10166544","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_chrysler_pacifica","2018_chrysler_pacifica","2019_chrysler_pacifica"]},{"make":"DODGE","model":"CARAVAN","year_from":2017,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_jeep_grand-cherokee","2018_jeep_grand-cherokee","2019_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}