{"nhtsa_id":10166395,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-10-21","date":"2019-09-01","document_id":"B841319","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"CONNECTEDDRIVE: BMW APPS AND SERVICES NOT AVAILABLE. The BMW ConnectedDrive Services are no longer available in the vehicle nor are the BMW Apps displayed in the vehicle. Also \"Update Apps and Services\" via the iDrive is not selectable (greyed out). Synchronization error between the vehicle and the BMW ConnectedDrive backend system.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10166395-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10166395-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10166395","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"330I","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_bmw_330i"]},{"make":"BMW","model":"740E","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_bmw_740e"]},{"make":"BMW","model":"740I","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_bmw_740i"]},{"make":"BMW","model":"740LI","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"750LI","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"M760I","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_bmw_m760i"]},{"make":"BMW","model":"M850I","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"X5","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_bmw_x5"]},{"make":"BMW","model":"X7","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_bmw_x7"]},{"make":"BMW","model":"Z4","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_bmw_z4"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}