{"nhtsa_id":10165708,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-10-04","date":"2019-09-23","document_id":"TSB 19-2288","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; POWER TRAIN","mfr_system":null,"summary":"Some 2019 Edge/Nautilus vehicles may exhibit harsh/bumpy upshift/downshifts, harsh engagements from PARK to REVERSE, PARK to DRIVE, REVERSE to DRIVE or DRIVE to REVERSE. The vehicle may also exhibit an upshift flare from 4th to 5th gear during the first shift after a cold start. This may be due to the shift strategy in the powertrain control module (PCM). Follow the Service Procedure.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165708-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165708-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10165708","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EDGE","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ford_edge"]},{"make":"LINCOLN","model":"MKX","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}