{"nhtsa_id":10165687,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-10-04","date":"2019-09-18","document_id":"SSM 48205","mfr_campaign":null,"replaces":null,"component":"STEERING","mfr_system":null,"summary":"Some 2019-2020 Transit Connect vehicles built on or after 28-May-2018 may experience a lack of power steering assist or a power steering fault in the message center at start up which may occur after a discharged battery. Do not replace the steering rack and pinion or the power steering control module (PSCM) for this condition. Reprogram the PSCM with the latest level of the appropriate Ford diagnostic scan tool. Use applicable labor operations in Section 03 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165687-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165687-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10165687","components":[{"id":"steering","name":"Steering","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"TRANSIT CONNECT","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ford_transit-connect","2020_ford_transit-connect"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}