{"nhtsa_id":10165657,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-10-03","date":"2019-09-27","document_id":"M1502","mfr_campaign":null,"replaces":null,"component":"ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM; POWER TRAIN; EQUIPMENT; SERVICE BRAKES, HYDRAULIC","mfr_system":null,"summary":"SERVICE BULLETIN M1502: 2020 LIVEWIRE INITIAL CARE. PURPOSE: The purpose of this program is to monitor Harley-Davidson quality delivered to our customers. Harley-Davidson Technical Service is providing an initial care program for LiveWire™ vehicles. Harley-Davidson is asking dealers to provide information on the parts listed in Table 1 to Harley-Davidson Technical Service within 24 h of a customer concern. The goal is to provide a rapid resolution that will enable us to have the customer back on the road within 72 h.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165657-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165657-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10165657","components":[{"id":"brakes","name":"Brakes","parent":null},{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HARLEY-DAVIDSON /LIVEWIRE","model":"ELW (LIVEWIRE)","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}