{"nhtsa_id":10165550,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2019-10-01","date":"2019-09-30","document_id":"12-272-19R","mfr_campaign":null,"replaces":null,"component":"VISIBILITY","mfr_system":null,"summary":"This bulletin announces a design change made to the front door glass run channels. Water can enter the run channels and cause a stick-slip (judder) condition to occur as the door glass opens and closes. The judder is transferred through the window regulator mechanism in the form of mechanical resistance to the electric window motor. On models equipped with the Auto-up and Auto-down feature, if the level of this resistance increases enough, the auto-reversing (anti-entrapment) feature can activate and cause an inability to close the window.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165550-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2019/MC-10165550-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10165550","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"SUBARU","model":"FORESTER","year_from":2014,"year_to":2018,"match":"exact","vehicle_ids":["2014_subaru_forester","2015_subaru_forester","2016_subaru_forester","2017_subaru_forester","2018_subaru_forester"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}